Practice Opening Hours are as Follows:
Monday - Friday 8.30am - 12.30pm 1pm - 6pm
Telephone access to our Reception Team is available continuously from 8.30 am to 6.30 pm.
Extended opening hours on Wednesday mornings from 7.30 am and 1 night per week until 8 pm (please see below).
We are here to help you so please call us first before considering the use of A & E. It is likely we will be able to see you much quicker and as we have all your medical details in front of us can ensure you get the best care in the quickest time. If you're not sure what to do please ring us first; we can offer advice to you on the telephone or organise a same day appointment if you need it.
We also offer extended opening hours as follows: GPs start morning surgery at 7.30am on Wednesday mornings and two GPs and 1 nurse offer late clinics on either Tuesday or Wednesday evenings on rotation. These are for routine pre-booked appointments only and are not intended as ‘walk-in’ or emergency sessions - only patients who have pre-booked their appointments will be seen.
If your need to see a GP is urgent and cannot wait until we re-open please ring 01323 736664 and listen to the recorded message for details of how to contact a GP.
Practice Development Afternoons (PDA's)
The practice holds quarterly PDA's for the whole practice team. This allows for an educational aspect for our clinical staff and discussion time for the whole practice team for any areas identified for improvement or change. We will continue to offer telephone and reception access for all patients and will have a locum GP available for any patient whose medical needs cannot wait for the following day. Whilst our service is reduced on these afternoons we believe it is important for the whole practice team to be involved in future development discussions. When dates for our PDA's are known they will be posted below.
Membership Engagement Learning Afternoons (MELE)
We are closed for staff training three times per year. This is an Eastboure wide training event promoted by The Eastbourne Hailsham & Seaford Clinical Commissioning Group to allow all GPs, Nurses and practice staff the opportunity to participate in a protected time learning event. Once these dates are known for 2019 they will be posted below. Please listen to our recorded message if your need is urgent and you cannot wait until we re-open the following day.
Green Street Clinic will be closed on the following dates:
Wednesday 4th September (PDA) for GP's only GP locum cover will be provided for patients that cannot wait until Thursday 5th September. All Practice Nurse and Healthcare Assistant Clinics will run as usual. Reception will be open as normal.
Thursday 19th September (MELE) The practice will be closed from 12.30pm
Additional Improved access appointments are also available at one of the local HUBS evenings and weekends
You can also be see a GP by video with LIVI. Even at the weekend.
Patients of GREEN STREET CLINIC can now see an NHS GP
by video using LIVI. Get medical advice, prescriptions and referrals
on the same day – even at weekends. The service is provided free on
You can download the LIVI app to your mobile phone or tablet, at
the App Store or Google Play. Or visit ww.livi.co.uk for more
LIVI GPs are all GMC-registered NHS GPS, who (with your consent)
will be able to access your medical records and give you a
considered, in-depth diagnosis based on your medical history.
Get the LIVI app here: LIVI APP