Practice Opening Hours are as Follows:  

Monday - Friday       8.30am - 12.30pm       1pm - 6pm

Telephone access to our Reception Team is available continuously from 8.30 am to 6.30 pm.

Extended opening hours on Wednesday mornings from 7.30 am and 1 night per week until 8 pm (please see below).

We are here to help you so please call us first before considering the use of A & E.  It is likely we will be able to see you much quicker and as we have all your medical details in front of us can ensure you get the best care in the quickest time.  If you're not sure what to do please ring us first; we can offer advice to you on the telephone or organise a same day appointment if you need it.

We also offer extended opening hours as follows: GPs start morning surgery at 7.30am on Wednesday mornings and two GPs and 1 nurse offer late clinics on either Tuesday or Wednesday evenings on rotation. These are for routine pre-booked appointments only and are not intended as ‘walk-in’ or emergency sessions - only patients who have pre-booked their appointments will be seen.

If your need to see a GP is urgent and cannot wait until we re-open please ring 01323 736664 and listen to the recorded message for details of how to contact a GP.  

Additional Improved access appointments are also available at one of the local HUBS evenings and weekends

Practice Development Afternoons (PDA's) 

The practice holds quarterly PDA's for the whole practice team.  This allows for an educational aspect for our clinical staff and discussion time for the whole practice team for any areas identified for improvement or change. We will continue to offer telephone and reception access for all patients and will have a locum GP available for any patient whose medical needs cannot wait for the following day. Whilst our service is reduced on these afternoons we believe it is important for the whole practice team to be involved in future development discussions.  When dates for our PDA's are known they will be posted below.

Practice Training Afternoons

We are closed for staff training several afternoons per year.  This is an Eastboure wide training event promoted by The Eastbourne Hailsham & Seaford Clinical Commissioning Group to allow all GPs, Nurses and practice staff the opportunity to participate in a protected time learning event. Once these dates are known for 2019 they will be posted below. Please listen to our recorded message if your need is urgent and you cannot wait until we re-open the following day.

Green Street Clinic will be closed on the following dates:   

Dates will be listed here when they are known

If your need to see a GP is urgent and cannot wait until we re-open please ring 01323 736664 and listen to the recorded message for details of how to contact a GP.  

When We Are Closed

We would ask all patients to use the most appropriate service for their condition and to avoid the use of A & E unless your condition is more serious (broken bones, cuts requiring sutures and other life threatening illness /accidents).

Throughout the weekend and between 6.30pm and 8.00am NHS 111 service is available to help with all matters that cannot wait until we re-open.  Simply dial 111.  Calls to NHS 111 are free from all mobiles and landlines. 

Between 8 am - 8. 30 am Monday to Friday an out-of-hours service, which is available to all patients registered with a doctors' surgery in the area. The out-of-hours service can be reached by ringing 0845 145 0121.

Depending on your circumstances, you may be given advice on the telephone, seen by a GP or nurse at a Primary Care Centre, visited at home by a health professional or collected by ambulance in the case of a medical emergency.

Nearest NHS Walk-in Centre

Station Concourse, Station Plaza, Eastbourne Station.

If you need assistance when the surgery is closed and you cannot wait until the surgery re-opens please use the numbers below:

During closed hours 6.30 pm – 8 am Monday to Friday, Weekends and Bank Holidays please dial 111. 

Calls to NHS 11 from landlines and mobile phones are free and the service is available 24 hours a day, 365 days a year.

The service aims to make it easier for people to access healthcare services when they need medical help fast, but it’s not a life threatening situation.

During closed hours 8 am – 8. 30 am Monday to Friday 0845 145 0121

Please make a note of these Important Numbers.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.