UPDATE: 6th January 2021

COVID Vaccinations: We are please to announce that we are operating a COVID vaccination site from The Beacon Shopping Centre in Eastbourne for patients registered with Victoria Medical Centre.

We will contact you to arrange an appointment when we have availability. Please bear with us whilst we vaccinate those most vulnerable. For further information please visit: 


UPDATE: 20th November 2020

FLU vaccines for the extended age range of 50-64 year olds have recently been announced.  Please see the detail of the most up to date information here: 

The government announced earlier today that people aged between 50 and 64 years old (who are not in a clinical at-risk group) will be offered a free flu vaccination in clinics operating across Sussex this December.

GP practices are now working with the NHS and partners to finalise plans to deliver flu a fresh round of clinics to this cohort safely during the pandemic.

GPs have a list of everyone who is registered with them aged 50 to 64 and will invite them to a clinic directly, at from their GP or pharmacy.

People in Sussex that are aged 50 to 64 year’s old do not need to take any action and are asked wait for contact from their GP, and not call their practice about the flu vaccine at this stage, while they finalise plans for further vaccination clinics.

This will help ensure GPs and their staff are free to help those in immediate need – you will be contacted directly and do not need to take any further action.

With COVID-19 circulating, GPs have been working hard to ensure everyone eligible  can get their free flu vaccine, including implementing big changes this year to the way the NHS is providing the free flu jab due to the pandemic.

The local NHS wants to reassure everyone that getting the flu vaccine is safe during the lockdown, and there is plenty of time for everyone eligible to book and get their flu jab. Providers of vaccination will take all necessary measures to keep you safe, including wearing protective equipment and staggering clinic appointment times.

Some people aged 50 to 64 years old are entitled to a flu jab sooner:

  • If you are aged 50 to 64 and are in a clinical at risk group which is eligible for the flu vaccination, for example you have a health condition which puts you at risk
  • Anyone of any age, including those between 50-64, who is a household member or a carer of a shielded patient

Thank you for your patience, understanding and cooperation.

Merger information is available by selecting the topic to the right of this page.

A big thank you to all of our patients for your kindness and understanding during these very challenging times.  We appreciate your patience whilst we try our hardest to offer the best service we can under the circumstances.

Sadly we are aware that there have been some very negative comments on social media in recent days.  We want to reassure you we are doing all we can to answer phones as quickly as possible but we have seen a huge increase in call volume in recent weeks. 

It is very upsetting for the staff to see such negative comments about the practice when they are all working so hard in extremely challenging times.  Please be kind to our staff. 



Staying at home and shielding

The government is currently advising people to shield until 1st August 2020 and is regularly monitoring the situation.


Please check on http://www.gov.uk​   for updates.

The symptoms of coronavirus are:

  • a new, continuous cough
  • a high temperature
  • a loss of or change to your sense of smell or taste

But these symptoms do not necessarily mean you have the illness.  The symptoms are similar to other illnesses that are much more common, such as cold and flu.


The practice is required to take all appropriate measures to protect patients and ensure we can continue to deliver healthcare services to our patients safely.  


You can you use the NHS111 Corona advice service here to see if you need medical help




If you have symptoms suggestive of Covid-19;

Stay at home and self -medicate if needed with paracetamol. Do not ring NHS111. If you wish to get more information then you can go on line to the NHS111 website - 111.nhs.uk/service/COVID-19/  which has a lot of useful information and links. You should isolate at home for 7 days . If your symptoms worsen and you feel your breathing is deteriorating or if at the end of 7 days your symptoms have not abated then and only then should you contact NHS111. Initial contact should be online, where there are links to appropriate services. If you do not have access to the internet or do not find the information you need then use the NHS 111 phone line. As safety netting we would suggest you also give the patient the option of ringing the surgery back.


If none of the above applies and you are have other concerned then please either register and use our ENGAGE system for an online consultation with a GP at the practice or call the surgery to arrange a telephone call. You can also download LIVI following instructions in our appointments information.


Please do not come into the practice where possible.


For further infomation please follow the links below;


General Information;



Patients at High risk;



Isolation notes;



Over 70's Isolation pack


Advice for Parents


You can also call the Eastbourne Community Hub on 01323 679722 or click here for more assistance if you are self isolating.


Booking Appointments

All appointments will now be book on the day only.  If your problem can be dealt with by a telephone consultation then a healthcare professional will call you back.  Please do not enter the surgery unless you have a booked appointment.   All of these changes are for your safety as well as the safety of our healthcare professionals and staff.  Please be aware that for the foreseeable future we have been advised by NHS England to suspend online booking.  Our phone lines are going to be extremely busy during this time and we thank you for your understanding and patience.    


Repeat Prescriptions   

You will no longer be able to pick up your prescription from the surgery.  All prescriptions will be sent electronically to a pharmacy.  Please can you let the surgery know which pharmacy you would like to nominate so that we can update your record in preparation.  If you do not nominate a pharmacy we will send your prescription to your nearest pharmacy and let you know where to collect it from.


Thank you for your understanding and co-operation.





Tell us about your problem and request medical advice using your smartphone, tablet or PC.


 We now have Engage Consult available to all our patients.  It will allow us to manage non-emergency requests and respond to patients far more quickly and efficiently. 


We will contact you back to discuss, provide advice, prescribe or if necessary, arrange for you to see a clinician at a time that works for you.


Please follow the link below to register for an account to use this facility. 

 Online Consultation

heartandstethoscopeWelcome to Green Street Clinic

The Green Street Clinic was established in 1960 as the result of an amalgamation of three surgeries situated in the Goffs, Willingdon and Victoria Drive.  The practice now cares for approximately 11 000 patients.

With this website we aim to help you find all the information you need at the click of a mouse. You can order repeat prescriptions online, download registration forms, register for our regular newsletters,  change the contact details we hold for you and much more.

There is a wealth of information about medical conditions and diseases in our patient information leaflets as well as all the latest practice news and developments. You can also allow the nurses to collect travel information by using the Travel Form.

Accessible Information Standard

If you require information in an alternative format, for example large print or easy read, or if you need help communicating with us, for example because you use British Sign Language, please let us know. You can contact us on 01323 736664 

(Site updated 01/03/2021)
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