Complaints Procedure

We hope that you do not have cause to complain about the practice or our services but if there is something you are not happy about please make contact with our Practice Manager, Heather King in the first instance.

We will always do our best to resolve any queries as quickly as possible.  Where we are not able to resolve your complaint informally you have the right to make a formal complaint and the link to this form can be found below.  Alternatively you may collect the same form from Reception.

Victoria Medical Centre Complaints Procedure

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